What is an Escape Room? - An escape room is a mystery game room featuring real-life quests. Each group is enclosed in a room and has 60 minutes to win the game by looking for clues, solving puzzles, opening locks and using strategy, creativity and logic. It's lots of fun!
Is it scary? - Not at all. It's fun! You are welcome to leave any room at any time if you feel uncomfortable.
How much does it cost? - Our regularly scheduled games run Friday evenings, all day Saturday, and Sunday afternoon, and cost $25 per person. Reservations can be made by clicking HERE.
Can I purchase a gift voucher? - Yes! Click HERE to purchase a gift voucher. Gift vouchers are valid for one year from the date of purchase, and can be used in any of our rooms. To redeem gift vouchers, click HERE. Gift cards are also available when you visit us in person!
How does the ticketing work? - Tickets are available for purchase in advance online by clicking HERE. Online bookings are made securely through Stripe with a Debit or Credit Card.
When are you open? - We are open Friday, Saturday & Sunday. You can see our availability by clicking RESERVATIONS. We are happy to open during the week for special events for a minimum of 8 players.
Are tickets refundable? - We're sorry, no, tickets are non-refundable upon purchase. If you can't make it, feel free to send someone else in your place. We're sure they'll have a great time!
How long does it take? - Each game is timed at 60 minutes. Some players may solve the room with minutes to spare.
When should I arrive? - Please plan to arrive 10 minutes before your reserved start time. Players who are late may not be allowed to enter the room, and will not receive a refund.
Where should I park? - The Water Street and Market Street parking garages are both only 1 block from us. We will validate for 2 hours of free parking in the Water Street Parking Garage.
What is the age requirement? - The puzzles are challenging, so we recommend ages of 10 and older. Participants younger than 16 MUST be accompanied by at least one paying adult in the room. All players require paid admission, including children, with the exception of infants in arms. Please note that our rooms include small pieces that may present choking hazards for young children, so young children should be watched closely.
What is the physical requirement to play? - This is a mental exercise, not a physical one. You will not need to use excessive force or lift anything heavy.
Is the building wheelchair accessible? - Yes!
How many people do I need to play? - Just you! If your group doesn't buy all the tickets to a particular time, you'll likely be paired with new friends to help you solve the room. See the description and number of players for each room on our ROOMS page. You'll see how many spaces are available for each room and time when you're making your reservation by clicking HERE.
May I purchase a ticket for someone else? - Yes! Please indicate that player's name in the reservation.
What if I want to make a reservation, but am not sure of the names of all of my players? - Feel free to input "Guest" in the Player name field.
Does alcohol mix well with playing the rooms? - Actually, no. This is a fun and challenging mental exercise; you need to have your wits about you! This is also a family-friendly environment. If the staff feels you're too impaired to play, you will be refused admission with no refund.
What is your policy for bad weather? - If there is bad weather and and you are not comfortable driving, just let us know. Safety first! We'll either reschedule your booking to another day/time that works for you, or provide you with a code so that you can reschedule your reservation for a future date.
We have a larger group than the capacity for the room. Can you accommodate us? - Yes! We can accommodate larger groups by dividing them into teams to play in multiple rooms. If you reserve the entire room, we will also allow one to two extra players in the room, and you can pay for the extra players when you arrive. Please contact us with your request at info@CvilleEscapeRoom.com or through our Contact page by clicking HERE.
Do you accommodate private events? - Yes! We are happy to open during the week for special events for a minimum of 8 players. Please contact us for details at info@CvilleEscapeRoom.com or through our Contact page by clicking HERE.
Can I make a reservation for corporate team building? - Yes, this is a fantastic team building exercise! Please contact us for details at info@CvilleEscapeRoom.com or through our Contact page by clicking HERE.